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Training
Web-based Course Descriptions

iVOS Scheduler Level: Intermediate
From Payment Processing to ISO Claim Search - iVOS Click here to view class outline. Scheduler does everything...automatically! Learn how to schedule new jobs and maintain current job schedule. Learn about Quick Jobs and what iVOS Scheduler can do for your office!

iVOS Business Rules

Level: Intermediate
Utilize iVOS Business Rules to their fullest potential! This quick learning session will assist all clients in implementing different types of business rules. Understand the difference between 'action triggered' and 'monitor' business rules. Learn to implement business rules to assist Users and Managers in their day-to-day workflow.

iVOS OSHA Reporting Using the Work Status Module

Level: Beginning
Course includes a detailed review of the Work Status module and how iVOS tracks Loss Days and Restricted Days. Discussion includes how to add and edit Loss Days for accurate OSHA Reporting. Agenda also includes running standard OSHA reports available in iVOS Reporting.

iVOS Security Tips for the Third Party Administrator

Level: Advanced
Are your clients only seeing their claim data? Are they running reports for their clients only? If not, your security is not properly configured for each client! As a TPA you need to make certain you have the proper security in place. Learn all that in this quick web-based course!

Understanding iVOS System Administration Groups and Roles

Level: Advanced
This web-based session focuses solely on iVOS Users, Groups and Roles. Strong focus is placed on how groups and roles are related, as well as the importance of associating your Users' with Roles. Understand overrides and when to use them and the importance of the All Role and how it works. Run handy Roles and Groups reports to stay on top of what security you have set in place!

Understanding the Reporting History Period

Level: Beginning
Course includes detail explanation of Reporting History Periods (RHP), how to use them and why some reports require RHPs and some don't. Understand how a RHP relates to "As Of" and "Paid in this Period" financial figures. RHP's are a must to understand for any User responsible for running reports.

Reporting Restrictions Using iVOS Systems Administration

Level: Advanced
Learn to apply restrictions in iVOS Reporting using iVOS System Administration. Restrict at the Insured or Organization levels so your clients see only their data on reports!

iVOS EDI/IAIABC Setup and Configuration

Level: Intermediate
This course will review the necessary steps on how to configure iVOS to submit and receive EDI claim information. A handy guide is included as well as the IAIABC maintenance screen, suggested business rules and notepads to use for storing feedback from EDI. This course is designed for the Administrator that will send and receive information to the state.

iVOS ISO Setup and Configuration

Level: Intermediate
This course is designed to assist clients in configuring iVOS to submit and receive ISO claims information. A handy guide is included as well as the ISO maintenance screen, suggested business rules and notepads to use for storing feedback from the Index Bureau. This course is designed for the ISO Administration that will send and receive information to the Index Bureau.

Litigation Module Capabilities

Level: Beginning
Get the most out of iVOS' Litigation module! Not only understand all the litigation fields, but start using them! Understand how to view attorney information for multiple claimant claims. If the liability screen contains too many fields, let us assist you in customizing it for easier and quicker use.

Master Correspondence

Level: Intermediate
Learn to create and link Master Correspondence in iVOS. Link correspondence letters and forms that are created in Word. Become familiar with the many correspondence variables currently available to quickly complete correspondence. Also learn how to import correspondence signatures.

Reserving Tips and Tricks Using Excel & Sticky Notes

Level: Intermediate
Learn to build an Excel worksheet with calculations for reserving then attach the worksheet as a Sticky Note in iVOS Reserves! This is a great tool for all clients that require a reserve worksheet to be completed with each reserve adjustment!

iVOS for the GL and PL User

Level: Beginning
This class is specially designed for the GL and PL User. Do you know all the unique features designed for the GL/PL User? Are you using "Pay and Close" for one time payments on a file? If not, learn that and more in this course!

 
VOS & Web-Based Training
 
  From Your Desktop!
Valley Oak Systems is excited to offer our clients a new alternative to VOS training, VOS Web-Based Training.
 
 
Training Choices
 
  Training Locations
Whether it's web-based training or Learning Center training VOS has the flexibility to meet your needs.
 
 
Course Descriptions
 
  Manage your workflow
Learn how to better manage your day-to-day workflow.
 
 
  iVOS Reporter
It's never been easier to run reports than by using iVOS Reporter!