iVOS Hardware & Software Guidelines

The following guidelines apply to particular iVOS releases as indicated below.

Database Server Hardware & Software Guidelines

Hardware guidelines should be based on the database selected. Refer to database version and database server pre-requisites recommended by your vendor.

Databases Supported:

iVOS 3.1, 4.0, 4.1	iVOS 4.2
Oracle 9.2.0.6 or later, Oracle 10.1.0 MS SQL Server 2000 with Service Pack 3 MS SQL Server 2005 (iVOS 4.1 only)	Oracle 10.2.0.3.0 MS SQL Server 2000 with Service Pack 4 MS SQL Server 2005 with Service Pack 1

Disk space requirements depend upon the amount of historical data, annual claims volume, and optional modules selected, such as Document Imaging.

Web Application Server Hardware & Software Guidelines

iVOS 3.1, 4.0, 4.1

iVOS 4.2

Server: Platform-independent with dual
1GHz processor system and 1GB of RAM
minimum. This recommendation will vary
depending on your O/S, etc.
J2EE 1.3 / J2SE 1.4 / J2SE 5.0 compliant
application server.
The following specific application server
versions are supported for iVOS 3.1, 4.0,
and 4.1 unless specifically noted:

Oracle Application Server 10g Release 2
(10.1.2.0.0)
IBM WebSphere 5.1 and 6.0
BEA Weblogic 8.1
Apache Tomcat 4.1.30 or Apache
Tomcat 5.0.28
Apache Tomcat 5.5.15 (iVOS 4.1 only)

Server: Platform-independent with dual
2GHz processor system and 2GB of RAM
minimum, 4 GB recommended. This
recommendation will vary depending on
your operating system and other factors.
Additionally, this recommendation
assumes no other applications running
on the server.
J2SE 5.0 (also known as 1.5) compliant
application server.
iVOS 4.2 has been certified with the
following specific application server
versions:

Apache Tomcat 5.5.15
Apache Tomcat 6.0

Note: iVOS 4.2.1 will be certified with Oracle AS, BEA WebLogic, and IBM WebSphere.

Desktop Hardware Recommendations and Software Certification

iVOS 3.1, 4.0, 4.1	iVOS 4.2
Minimum 2GHz Processor (or 3GHz when ordering new-dual core preferred) Minimum 512MB RAM for Windows 98, Windows NT, Windows 2000, or Windows XP (or 1GB when ordering new) Adobe Acrobat Reader 5.0 or 6.0 Adobe Acrobat Reader 7.0 (iVOS 4.0 & 4.1) Microsoft Word and Excel (2000 or 2003) Browser: Internet Explorer 6.0	Minimum 2GHz processor Minimum 1GB RAM for Windows XP or 2GB RAM for Windows Vista Adobe Acrobat Reader 6.0, 7.0, and 8.0 Microsoft Word and Excel 2003 and 2007 Browser: Internet Explorer 6.0 or 7.0

Internet Connection

Bandwidth requirements depend upon the volume of traffic.

Download speed: 1.5Mb/sec
Upload speed: 384Kb/sec (for hosted Bill Review Services, 1.5Mb/sec)

Printers

Check Printers ~ HP LaserJet family that have MICR toner cartridges available (optional)
Letter/Report Printer ~ Laser printer (HP preferred)

Scanners

Recommend scanning to PDF (Black and White) to support document splitting.
300 DPI.
Compression set to CCITT4.
Able to scan to either a network folder or email address depending on client preference.
Scan should be binary.
Scan should produce file in portrait layout. 8.5 X 11 mode, not cropped.