Insurance companies face specific business challenges. iVOSc Carrier Edition is designed with the power and flexibility to enable insurers to implement leading-edge business strategies that allows them to succeed in today’s market, to respond to increased customer and producer demands, and to comply with today’s latest regulatory requirements.

Recognizing that insurance companies have highly complex system environments and that their IT departments are being stretched to do more with less, Aon eSolutions developed iVOSc Carrier Edition with modern, adaptable architecture – known as the iVOSc Enterprise Platform. This platform provides IT professionals with maximum ability to customize and configure iVOSc to meet their company’s business needs.

Core Modules
iVOSc Carrier Edition includes three core modules—policy administration, claims management, and billing—to support an insurer’s complete workflow and process requirements.

• iVOSc Policy Administration Module offers a wide array of system capabilities that assist insurance companies in processing and administering policies, as well as underwriting and rating coverage.
• iVOSc Claims Management Module is designed to manage a complex claims operation with sophisticated scheduling, automation, and workflow tools.
• iVOSc Billing Module represents a complete billing solution, providing a full range of capabilities for both customer and producer billing needs.

iVOSc Carrier Edition is highly flexible. Insurers can leverage iVOSc as an integrated “one-system” solution or they can simply select the modules they need.

Built-in Insurance Intelligence
iVOSc Carrier Edition was designed with built-in insurance intelligence. In the past, mission-critical information and best practices resided in the minds of insurance professionals or in paper-based files, unable to be leveraged across the entire enterprise. Working closely with insurance companies, we’ve engineered insurance intelligence—insurers’ unique knowledge and procedures—into the product, so out of the box you have this great solution. As a result, iVOSc helps client to:

• Contain costs and losses
• Improve operational efficiency
• Optimize staff and expert resources
• Empower IT departments
• Enable consistent procedures and best practices
• Establish an enterprise infrastructure to manage information and enhance collaboration
• Deliver exceptional customer service
• Comply with the latest rules and regulations

iVOSc Carrier Edition easily integrates into an insurance company’s complex IT environment or existing service-oriented architecture (SOA). In addition, the iVOSc Enterprise Platform optimizes system reliability and performance.