VOS | iVOS Review Service | Overview




		iVOS Review Overview The "One-System" Solution - Integrated Claims and Bill Review Featuring bill review: iVOS Review Service - Send us the bills iVOS Review Software - Do the bills yourself iVOS Case Management Tool - Manage your medical costs Benefits Total savings (payment and workflow) Eliminate data interfaces, links and transfers Document imaging - no paper storage Improved workflow & turnaround Automatically attach bill review and PPO fees to claim files Automatic duplicate checking Immediate availability of accurate medical bill information after adjustment Streamline payment authorization based on user security and electronic work queues Flexible receipt of bills - paper or scanned documents Single user interface Shared search capabilities with claims data Standard and custom ad hoc reporting capabilities High quality bill review staff & support The "One-System" Solution incorporates Claims Management Software and iVOS Bill Review. Bringing these two processes together in one application streamlines workflow, improves productivity, reduces data entry, decreases errors, prevents lost bill information, and provides total savings for medical, administrative and operational costs. Within the "One-System" Solution you can Send us the Bills; Valley Oak Systems' knowledgeable Bill Review experts can handle your medical billing directly within your iVOS Claims System; or Do the Bills Yourself, by managing your own medical billing within the iVOS "One-System" Solution. The "One-System" Solution provides a collaborative environment that dramatically impacts efficiency and communications for claims and bill review. It provides complete collaboration between all parties involved: claims examiners, supervisors, nurse case managers, medical bill analysts, legal, investigation, etc. Everyone works on the same system, at the same time, sharing information in real time. There are no redundant data entries. There are no interfaces. Collaboration extends to email, notes, diary communication, business rules, medical bills, treatment plans, reports and access to common claims information. The "One-System" solution empowers everyone to make better, more informed decisions in a much shorter time frame, ultimately lowering costs. *Elimination of cumbersome data interfaces and transfers.* One of the main reasons organizations want an integrated bill review module is that the traditional bill review process was disjointed, involving mail operations and intricate data transfers with third-party vendors to exchange information. This created extra work and often resulted in errors that required additional time and resources to resolve. iVOS Bill Review Software and Service solutions support State mandated Medical Bill EDI transmissions where applicable. *A total savings package.* Valley Oak Systems provides a total savings package that results in reduced medical, administrative, and operational costs. iVOS Review automatically applies appropriate fees and PPO discounts to every bill, ensuring a consistent first layer of savings. Further cost reductions are also achieved through utilization review. An integrated process also enables workflow efficiencies that decrease the demands on human resources. For instance, scanning and document imaging eliminate the need for costly data entry. Having medical bill information available anytime from anywhere allows adjusters to quickly access the data they need. These efficiencies result in increased cost- savings. *Scanning and document imaging.* On the front-end of the Valley Oak's medical review process, scanning and document imaging enables organizations to significantly cut back on manual data entry, paper shuffling and document storage. Document imaging offers the advantage of being able to electronically view medical bill information within the iVOS claims system, providing real-time access to information and additional opportunities to streamline workflow and improve efficiencies. *High quality bill review staff.* iVOS Review Service staff members have extensive experience in medical bill review, utilization review, and case management within workers' compensation. With this high-level expertise, Valley Oak has been able to quickly resolve issues as they arise and to increase cost-savings for their clients.

NOTE:
For additional support, you can visit our self service portal at:
support.aon-esolutions.com.

Or call our support telephone number at: (925) 242-4672