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Press Release
Editorial Contact:
Cynthia Chow
925-242-4600
ART Insurance Services' Case Study Reveals 55-Percent Savings in Medical Costs
Cost-Savings Achieved by Integrating Bill Review and Claims Management into "One-System" Solution
 Download PDF
San Ramon, CA - August 8, 2006 - Advanced Risk Technologies (ART) Insurance
Services, the premiere provider of comprehensive risk management solutions, and Valley Oak
Systems Inc., a national provider of claims management software, services and support, today
released case study results that illustrate the benefits and cost-savings achieved with a
browser-based, Òone-systemÓ claims management solution.
"Our organization prides itself in being the 'watchdog' over client claims," said Linda Leichty,
claims manager at ART Insurance Services. We needed state-of-the art technology that would
enable us to sustain our superior claims-handling as competitive differentiator, and would
address two specific needs. Our staff and clients were demanding Web-based capabilities, so the
system needed to leverage the Internet; and our medical bill review was inefficient and
disjointed, so we needed to streamline the process. As a result, we implemented the iVOS®
browser-based claims solution in 2004 and transferred our bill review to iVOS Review Service."
"The iVOS 'one-system' design allowed ART to consolidate claims management and medical bill
review into one convenient platform," said Randy Wheeler, Founder and CEO of Valley Oak Systems.
"By bringing these two processes together on a browser-based platform, ART has re- engineered
its workflow, enhanced productivity, and achieved a 55% savings in medical bills."
"The iVOS claims system has been a tremendous value to our organization," said Leichy. "With its
automation tools and integrated platform, our claims staff can now dedicate more time and
attention to customer service, savings, and satisfaction. We're equipped with the necessary
tools and infrastructure to meet and exceed client expectations, as well as to foster customer
partnerships long into the future."
To download the complete case study, visit Valley Oak Systems' website.
About ART Insurance Services
Since 1988, Advanced Risk Technologies (ART) Insurance Services has
provided companies with a comprehensive package of risk management solutions, including claims
consulting, claims administration, and loss-control expertise. These services have enabled ART
clients to lower their risk profiles, take control of premium costs, keep claims costs lean, and
strengthen safety and accident prevention programs. For more information about the company,
visit them on the Internet at www.artinsuranceservices.com.
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Kevin Confetti