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Press Release
Editorial Contact:
Cynthia Chow
925-242-4600
Acacia
Pacific Holdings, Inc. Selects Valley Oak Systems'
iVOS™ as Its Claims Administration Software
One of the Largest Workers' Comp Underwriters in California
Turns to Browser-based.
Technology to Support Growth, Efficiency, and Remote Operations.
Alamo,
CA – May 21, 2003 – Valley Oak Systems, Inc.
(VOS), a national provider of claims management
software, services and support, today announced
that Acacia Pacific Holdings, Inc., one of the
largest managing general underwriters (MGUs) and
managing general agents (MGAs) specializing in
California workers' compensation insurance, has
selected iVOS, the first truly browser-based
claims administration system. The iVOS system
will significantly enhance efficiency and
streamline the claims process to support
Acacia's rapid growth.
"Valley Oak's cutting-edge browser-based
claims system will help us drive greater claims
processing efficiency and adjuster
productivity." said Jeffrey White, chief
operating officer at Acacia Pacific Holdings.
"We view iVOS as the 'next' generation
claims application, providing our organization
with real-time connectivity with our remote
operations in San Diego and with our
partners."
"With our continued success and growth
in the California workers' compensation market,
we needed a claims system that would provide the
infrastructure to increase our claims capacity
as we continue to grow," said Scott
Marshall, president of the claims division.
"To choose an application, we formed a team
of specialists from various departments –
including claims, investigations,
rehabilitation, subrogation, and management
– to test drive potential systems and make
the final recommendation. iVOS was hands down
the system of choice; it was far superior to
other programs in its ability to effectively
manage claims and provide user functionality.
Our CIO also worked directly in the selection
process. The fact that iVOS required no
middleware to run and is a true thin-client
solution was a significant driver to selecting
the system."
"We're excited to work with Acacia
Pacific Holding as leaders in the workers' comp
industry," said Bob Faulhaber, president of
Valley Oak Systems. "Our system's features
and functionality will ultimately help Acacia
achieve a highly automated and integrated claims
process that saves time, money and
resources."
About iVOS
iVOS is a browser-based claims administration
system designed for multiple lines of insurance.
The system is highly configurable and can be
customized to meet any organization's needs. In
addition to the base features, iVOS supports EDI
(IAIABC) for State Reporting Requirement,
document imaging, and forms and letter
generation for all jurisdictions, as well as
client defined. The system interfaces with PRDP,
ISO ClaimSearch® (Index Bureau), Employee,
Accounts Payable and Medical Bill Review
systems. iVOS has been designed to enable claims
personnel to perform their duties as efficiently
as possible.
About VOS Portal
VOS Portal is a claims management system designed for multiple
lines of insurance. The system is highly configurable and can
be customized to meet any organization’s needs. In addition
to the base features, VOS Portal supports EDI (IAIABC) for State
Reporting Requirement, document imaging, and forms and letter
generation for all jurisdictions as well as client defined. The
system interfaces with PRDP, ISO ClaimSearch® (Index Bureau),
Employee and Accounts Payable systems. VOS Portal has been designed
to enable claims personnel to perform their duties as efficiently
as possible.
About Valley Oak Systems, Inc.
Valley Oak Systems, Inc. is a privately held corporation with
headquarters in Alamo, California. Founded in 1994, Valley Oak
Systems has relied on the industry experience of its founders
to provide high-quality, cost effective solutions for the claims
administration industry. Valley Oak Systems is dedicated to providing
the highest quality software, services, and support to enable
their clients to meet their goals. The company ranks #398 on the
2002 Inc 500 list of fastest-growing private companies. For more
information, go to www.valleyoak.com, or call 925-242-4600.
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Kevin Confetti