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J2EE Support Engineer
Java/J2EE Engineer
Data Conversion Specialist
Regional Sales Professionals
Software Support Analyst
Technical Implementation Manager
Business Analyst
Trainer

Software Support Analyst

Valley Oak Systems, a leader in claims management and bill review software and services, is looking for a qualified candidate who will be responsible for the following:
  • Provide technical support for software clients; analyze, diagnose, and provide solutions and/or workarounds to software product problems/questions.
  • Be able to articulate client business needs and translate functional specification to technical specification for development.
  • Adhere to existing upgrade processes when implementing software fixes and/or new functionality.
  • Develop custom reports for clients.
  • Acquire and maintain advanced product knowledge.
  • Provide exceptional written and verbal communication.
A strong candidate must possess the following qualifications:
  • Management of Information Systems (MIS) Degree or equivalent.
  • At least 3+ years related business experience.
  • At least 5+ years SQL experience on SQL Server and Oracle.
  • Ability to write scripts and queries
  • Strong analytical, business, and technical abilities.
  • Extensive experience supporting java applications.
  • Background in technology and software customer support.
  • Excellent interpersonal, communication, time management, and organization skills.
Benefits Information
Company paid medical, dental, vision, life insurance and 401(k).

To apply for a Position
Please mail, fax or email resumes to:

Valley Oak Systems, Inc.
Bishop Ranch 8
5000 Executive Parkway Suite 340
San Ramon, CA 94583

FAX: 925-901-1020
 
NOTE:
For additional support, you can visit our self service portal at:
support.aon-esolutions.com.

Or call our support telephone number at: (925) 242-4672